for New Orleans, LA
Awesome staff and comfortable experience
Oliver - New Orleans, LA
My entire experience was lovely, except for just a couple things. The staff was lovely and accommodating and made me feel super comfortable for my top surgery. The automated emails/texts I receive from them, however, use my dead name. I know this is probably just a frustrating aspect of their contacts database and the fact that my insurance still had my deadname on there at the time of my surgery. But this would be a small change for them that would have a huge impact for me. It's pretty jarring to be getting texts/emails that use my deadname when I haven't heard or seen it in quite some time.